Showing posts with label customer experience. Show all posts
Showing posts with label customer experience. Show all posts

March 22, 2012

Customer Photos

I have a new batch of customer photos to share with you today. It's really fun to see what people do with the things I make.

First up is a custom order of doves used for a fundraising event in Texas. The customer ordered over 1000 doves. They hung them from ceiling, so they look like they are flying.




Next are some great football cupcake toppers a customer made.


Last but not least are some woodland die cuts. The customer purchased them to use as decorations for her husband's birthday party.
She added to the table center pieces.

How fun is the woodland garland.

October 26, 2011

Customer Photos

Getting customer photos is great. I don't get a lot of them but I am always happy if I get them. I always wonder what happens after I drop a order in the mail. I always think, I hope they like them! You always here about problems and issues but not the good and great. So when the good comes in, its nice to see they really liked what they ordered.
Here are few customer photos I have received over the last few months.

Army men place cards for a wedding

Birds for a shower

Table numbers for a wedding

May 25, 2011

Branding + Business: Part 2 Packaging

I wanted to continue to talk about my business re-branding. This round is about the customer experience with packaging.

I had 3 custom stamps made:
1: My return address in the same matching font on my business card.It is so much more cost effective then printing labels on my home printer all the time.

2: The address block. If you are like me I can't write in straight line unless I have lines so I had a stamp made.I made it with 4 lines since international addresses are at least for 4 lines.

3: Thank you stamp. I place this cute circle stamp on every item package that goes out.



6x9 Kraft envelope stamped - most of my orders are mailed in these.
I buy these kraft envelopes in bulk online.



Packaged product. All items are placed in cellophane bags with a business card.
On the front side I attach my branded Thank you circle.

All cellophane bags are purchased in bulk online. I use 3 different sizes.



The "Thank you" stamp matchs the idea of the round business card and also use the same font.
The fun thing is I can use any color card stock to change the look.
 

I try and mail everything from home if at all possible (saves on mileage and gas). I have a small shipping scale (purchased on ebay) and buy different stamp values at the post office. That way if a package is under $2.00 to mail I can mail it from home. I also get to use fun stamps you don't normally see.

Now you see what the custom sees. Everything matches all the way from online until they get the package in the mail.

Vendors used for stamps:
Terbearco
CustomMadeStuff

If you missed the 1st post you find it here.